FAQ

WHEN WILL MY DOWNLOAD ARRIVE?

Instantly once payment is completed.

WHEN WILL MY DOWNLOAD EXPIRE?

Downloads don’t expire on most products, however on some of the more popular products they do to combat piracy. The download limit on most products is three downloads.

HOW DO YOU SEND DOWNLOADS?

Download links are sent to the email you enter at checkout. Contact us if you’re having trouble placing an order.

WHAT IF MY DOWNLOAD DOESN’T ARRIVE?

Check your junk or spam folder. The download is far from junk, but some email providers can get us confused with spam!

WHY AREN’T MY PRESETS SHOWING WHERE THEY SHOULD BE?

If you have followed the steps in the how to install your Lightroom presets guide, you may need to follow these steps to display all the presets.

DO YOU MAKE CUSTOM PRESETS?

At present, we don’t make custom presets. We’re focused on making the best premium and free Lightroom presets possible for a variety of needs, although we are considering this service for the future.

WHERE CAN I PURCHASE LIGHTROOM PRESETS?

You can see all the products in the store page of the website.

CAN I BECOME AN AFFILIATE?

Unfortunately the presets are not offered to affiliate marketers on a demo basis.

PRESS INQUIRIES?

For all press inquiries, please contact me.